Vertigovinyl Reviews

I tried to exchange a record, it was way more annoying than it needed to be. The replies were slow, the instructions weren’t clear, and I kept having to chase them for updates. It just wasn’t worth the stress, and I don’t think I’ll be ordering from vertigovinyl.com again

The selection is okay, not massive, and I did notice a few things I was hoping to find were missing. It’s still usable, just not as extensive as I expected. Also, the reminders get aggressive after a while, which started to annoy me more than help.

I don’t know. The site just felt kind of off to me. Not super clear. Not the kind of place I felt comfortable putting my info into. I ended up leaving and looking somewhere else with better details

Am I missing something here? The record just didn’t seem legit to me. It looked kind of fake, and I couldn’t really shake that feeling.

The shipping cost is ridiculous. I don’t know who’s deciding these prices, but whoever runs this really needs to take another look because it makes no sense...

I checked out Vertigovinyl because the discount looked decent at first, and I figured it might save me a bit.
But once I actually compared prices and added everything up, it didn’t really feel like much of a deal. The discount was smaller than I expected and a bit confusing.
Maybe it makes sense if you’re buying a ton of stuff, but for a regular order like mine, it just wasn’t worth it. I probably wouldn’t bother with it again.

I ordered from Vertigovinyl and then ended up needing to get a refund, which wasn’t really the plan, but yeah. The process wasn’t awful or anything, just kind of slower than I expected. I kept checking for updates, then forgetting about it, then checking again.
Customer service did get back to me, and the money did come through in the end, so I can’t say it was a bad experience exactly. I just think the communication could’ve been a bit quicker. Anyway, 3 stars feels about right.

I preordered a record and it did eventually arrive, just later than the date that was originally posted. The updates could’ve been a bit better, since it’s only fair to keep people in the loop when they’ve already paid. That said, support did reply when I reached out, and the record made it here okay in the end...

They did get back to me eventually, so that was good. They weren’t rude or anything, I just would’ve appreciated clearer updates along the way. I’m not making a big deal out of it, but yeah, the communication could’ve been better.

Ordering from Vertigo Vinyl was easy overall. I found the record I wanted, added it to my cart, and the shipping options were clear enough without having to dig around.

The only annoying part was the checkout page being a bit slow, and I had to type my address in again once. Anyway... the payment went through without any trouble, so it wasn’t a big deal. Not bad, just something that could be smoother

I’m not totally sure what went wrong on their end, but my issue never seemed to get a proper fix. Support tried to help, I guess, but after everything it still didn’t feel fully resolved.

I checked out Vertigo Vinyl because they had a couple of rare releases listed that I've been hunting for forever, so I got excited when I saw them there :)
After I placed the order, they told me one of them wasn't actually in stock. Then the same thing happened with another record, which made it feel like the site just wasn't being kept up to date :/

it was really frustrating when I thought I'd finally found them. I probably wouldn't use them again for rare stuff unless they sort out their stock info.

I was trying to order something from vertigovinyl.com the other night while I was just sitting on the couch looking for records, and the payment options really threw me off. There just weren’t many choices, which surprised me because I kind of expect at least the usual options when shopping online. It felt a little awkward and not very flexible, and after messing around with it for a bit, I just gave up and didn’t buy anything. Maybe it’s fine for some people, but for me it was more annoying than it needed to be.

I was expecting this to sound a lot better. The record has crackles all over the place, and the bass comes through really flat and muddy. Disappointing for something I was excited to play, and I’d appreciate an apology or at least some acknowledgment that this isn’t okay

I ordered a record and, the whole delivery process was just really frustrating. The date kept getting pushed back, and there wasn’t really any clear update about what was going on. I had to follow up with them twice, which, you know, isn’t exactly what you want to be doing after placing an order. It did eventually show up, but way later than expected. So yeah, I don’t think I’ll be ordering from them again.

I picked up a record that was listed as VG+, but when it arrived it had some deep scratches and a lot of surface noise. The sleeve also looked way more worn than it did in the photos!! i wouldn’t feel comfortable trusting their condition ratings again.

I ordered a couple of records, but one of them turned out to be out of stock even though the site said it was available. They did email me quickly and refunded it, so I can’t be too mad, but it was still annoying. I also had to wait in a queue longer than I expected just to get everything sorted, which made the whole thing feel more frustrating. Not the end of the world, but I wish the inventory on the site was more up to date.

I’ve been buying from them for a while, but you’d never know it from the way they treated me. I felt like just another order number, not a returning customer. No real help, no appreciation, nothing. Just a heads up to anyone else thinking loyalty will matter here, it doesn’t. Disappointing, honestly

I was excited when this record finally show up, but it was a letdown. There’s a bunch of surface noise, and mine had a little warp too. One side even skips at the exact same spot, even after I cleaned it twice. Maybe I just got unlucky with a bad copy, but for what it cost, I really was expecting the pressing to be way better.

I placed my order thinking it would start moving along soon, but then it just kind of sat there for days without much of an update. I kept checking back, expecting to see some progress, and it was a little disappointing each time nothing had changed.
I totally understand that shops can get backed up, especially during busy times, but the processing felt slower than I was hoping for. By the time it finally moved forward, I was already wondering if I should’ve ordered from somewhere else.